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Where do I find the Drive Cloner Rx log files?
Posted by James Suen on 22 Sep 2015

In order to resolve certain technical issues with the installation process or otherwise, it is necessary to retrieve 'log files' of Drive Cloner Rx.

After you log into the Windows, please collect the following log files from:

C:\Program Files (x86)\Drive Cloner Rx 

and attach them in your Support ticket:

1. FlcServ.exe.log

Also include all the files found in the 'TRACE' folder 

FYI: It is strongly recommended to compress the log files before attaching it to your support ticket.

If you require further assistance, contact Horizon DataSys Support: "Submit a Ticket". 

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