Knowledgebase: Drive Cloner Rx
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Where do I find the Drive Cloner Rx log files?
Posted by , Last modified by on 22 Sep 2015
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In order to resolve certain technical issues with the installation process or otherwise, it is necessary to retrieve 'log files' of Drive Cloner Rx. After you log into the Windows, please collect the following log files from: C:\Program Files (x86)\Drive Cloner Rx and attach them in your Support ticket: 1. FlcServ.exe.log Also include all the files found in the 'TRACE' folder FYI: It is strongly recommended to compress the log files before attaching it to your support ticket. If you require further assistance, contact Horizon DataSys Support: "Submit a Ticket". | |
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