Knowledgebase : RollBack Rx
 

Rollback Rx will only protect Disk Zero (the primary drive). Prior to the installation of RollBack Rx, make sure the drive C is on Disk 0. To find out if the drive C is on Disk 0- follow the below steps: 1.) Start > Computer (right-click) > Manage: ...
Prior to transferring the software(i.e RollBack Rx, Drive Vaccine or Drive Cloner) onto a new system - please uninstall the software solution from the old system in order to release the license to the license server. After the un-installation, the softwar...
When you purchase a license key for a software solution (i.e- RollBack Rx, Drive Vaccine or Drive Cloner) from Horizon DataSys, there is no limit to the number of times that license key may be activated - these licenses are perpectual as well. Single li...
In order to resolve certain technical issues with the installation process or otherwise , it is necessary to retrieve 'log files' of RollBack Rx. After you log into the Windows, please collect the following 3 files from: C:PROGRAM FILES (X86)_SHIELD _...
DID YOU FORGET THE PASSWORD TO THE ROLLBACK RX CONSOLE?  THIS IS ONLY APPLICABLE TO ROLLBACK RX V10.X TO RECOVERY PASSWORD, PLEASE FOLLOW THE BELOW STEPS ON ROLLBACK RX: 1. During the sub-console password prompt of the RollBack Rx: (Below is screenshot...
RollBack Rx is licensed per PC. For Home & End-point users, you would need a license (PRODUCT ID) for each PC that you would like to have RollBack Rx installed onto. Horizon DataSys has introduced 5 types of Home license packs. Each offering a disco...
No. An uninstall deletes all snapshots. Rollback Rx does not use a copying technology to build snapshots. The technique used (Sector Redirection) means that a snapshot cannot "survive" without Rollback Rx. Therfore, the uninstallation of Rollback Rx mea...
ROLLBACK RX PROFESSIONAL DEPLOYMENT WHITEPAPER (for version 10.x and up) (please see attached for version 9.x) FIVE WAYS TO DEPLOY ROLLBACK RX PROFESSIONAL RollBack Rx Professional is designed with enterprise requirements in mind. To meet the demand o...
The following steps are applicable to disable automatic Rootkit scanning in Kaspersky Internet Security/Anti-Virus 2012 or any older version: 1. Open Kaspersky Console window and click on SETTINGS. 2. Under Setting click on SCAN ICON. 3. Under SCAN ...
The following steps are applicable to disable automatic Rootkit scanning in Kaspersky Internet Security/Anti-Virus 2014: * Open KASPERSKY INTERNET SECURITY 2014 Console Window. * In the lower part of the window, click the SETTINGS link. (See below s...
The following steps are applicable to disable automatic Rootkit scan on Avast Internet Security: 1. Open Avast [http://en.kioskea.net/telecharger/telecharger-89-avast-home-edition]'s main menu 2. Click on Settings > Troubleshooting tab 3. Uncheck "E...
The following steps are applicable to disable automatic Rootkit scanning in Norton Internet Security 2014: * Open NORTON INTERNET SECURITY 2014 Console Window. * Click on "PERFORMANCE" tab. (See below screenshot) * Click on "SETTINGS" tab. (See bel...
DID YOU FORGET THE PASSWORD TO THE ROLLBACK RX CONSOLE?  THIS IS ONLY APPLICABLE TO ROLLBACK RX V9.X TO RECOVERY PASSWORD, PLEASE FOLLOW THE BELOW STEPS ON ROLLBACK RX: 1. During the sub-console password prompt of the RollBack Rx: (Below is screenshot ...
The following steps are applicable to disable automatic Rootkit scan on AVG Internet Security 2014: 1. Open AVG Internet Security 2014 Console. 2. Click on the 'Scan Now' settings. (See below screenshot) 3. Next, click on 'Scan whole computer' setti...
During the setup of RollBack Rx- you may come across this error message: "Total sectors not consistent with disk size setup cannot continue". This error is most likely to occur during the subconsole setup of RollBack Rx. In order to realise why the erro...
We've all been there. Tuesday hits and Microsoft releases a slew of new Windows updates. After spending time downloading them, they sit there waiting for your approval. After a while you think, "All right. Might as well." You click accept and the install ...
_NOTE: This guide is applicable to WINDOWS 7, 8, 8.1 and 10 users._ On certain occassions some users may find the defaultly implemented scheduled task to take a snapshot at the first boot of the day is not functioning. More often than not this is not a ...
RollBack Rx Professional and Home Edition as well as Drive Vaccine and Reboot Restore Rx are all compatible with cloud-based applications such as Dropbox and Google Drive. Our programs work by protecting the harddrive on the local level. Cloud-based app...
Once in a while you'll come across a point where an installer for a specific program is taking a while to complete. You will first want to make sure whether you can replicate the issue without Rollback Rx installed. If there are no delays without Rollback...