How To Use Disk Imagers With RollBack Rx and Reboot Restore

As some of you may already know, we’ve ended development of Drive Cloner Rx. Despite this, we understand the needs of many to have a disk imager that can work with our various other programs. While things may be slightly different than before, there’s some exciting ways to use your favorite disk imager with RollBack Rx and Reboot Restore.

First off, despite many thoughts to the contrary, you can’t just simply run a disk imager with RollBack Rx or Reboot Restore installed. The reason being is that there are parts of our program that are installed on your system. These components are not easily read by disk imagers, and so this creates incomplete disk images. These incomplete images will often times cause Blue Screens Of Death upon deployment.

So whenever you’re running a disk imager, whether it be to clone a drive or take a full backup of a system, you’ll need to disable these components so that the disk imager can see the system as it is, and create a proper disk image.

Here's how to do so with each program:

ROLLBACK RX PRO

RollBack Rx Pro features a disable protection feature in recent builds of the software. This feature will allow you to disable the components of our software that produce incomplete disk images.

Step 1) Right-click on the tray icon and click “Turn Off Protection”. IMPORTANT: Turning off protection will delete all of your snapshots and turning it back on will establish a new baseline! We recommend exploring the snapshot and retrieving important data prior to turning off protection to avoid data loss.

Step 2) Run your disk imager

Step 3) Once you’re done, right-click on the tray icon and turn the protection back on.

REBOOT RESTORE 

With Reboot Restore, there’s a couple ways you can disable the protection. The easiest way is to issue a command from the program’s free Endpoint Manager. This will disable the protection allowing you to run a disk imager. When you re-enable the protection it will create a new baseline.

You can also issue a command line switch to disable protection.
Our User Guide details these commands. You would need to issue a separate command to re-enable. Command Line Switches can be found in Chapter 4 of the User Guide.

Finally, you can always uninstall the software and re-install once the disk imager is complete.

If you’re not using the Endpoint Manager, and don't wish to use command line switches; you can always uninstall the software, run the disk imager, and then re-install.

Should the issue persist after following the steps in this guide, please contact our Technical Support team by submitting a ticket.