Welcome to the New Support Portal

Horizon DataSys is excited to announce the launch of our new Support Portal: support.horizondatasys.com. This upgraded platform offers a more intuitive and efficient way to access technical assistance, knowledge base articles, and troubleshooting resources.

Key Features of the New Support Portal:

• Secure Platform via HubSpot Service Hub

• Faster ticket submission with improved categorization

• Enhanced search functionality for quicker access to solutions

• Comprehensive updated knowledge base with FAQs and guides

• User-friendly interface for seamless navigation

Old Portal Transition

The previous support portal has been moved to helpdesk.horizondatasys.com. While this legacy system remains accessible for a limited time, we encourage users to transition to the new portal for the best support experience.

For any questions or assistance, please contact our support team at support@horizondatasys.com.

Thank you for choosing Horizon DataSys—we’re committed to providing you with the best support possible!