What does the Maintenance Package include?
The Annual Maintenance Package for Reboot Restore Enterprise and Rollback RX Pro provides premium technical support, software updates, and volume pricing protection to maximize your software investment. This renewable service includes unlimited support access, all updates and upgrades at no additional cost, and maintains your volume discount tier as you add licenses.
Annual Maintenance Package
Our Annual Maintenance Package for Reboot Restore Enterprise and Rollback RX Pro is designed to maximize the value of your software investment and keep your systems running smoothly year-round.
How It Works
Your software licenses are a one-time purchase that you own forever. The Annual Maintenance Package is an optional renewable service that enhances your experience with ongoing support and updates.
What's Included
When you maintain an active maintenance package, you'll enjoy these valuable benefits:
- Premium Technical Support
Get unlimited access to our expert support team through toll-free phone and email channels. All of your technical team members are covered, and we'll even provide remote assistance sessions whenever you need hands-on help. - Software Updates & Upgrades
Stay current with the latest features and improvements. Your maintenance package includes all software updates, bug fixes, and major version upgrades at no extra charge, ensuring your investment stays protected and up-to-date. - Volume Pricing Protection
As your organization grows, you'll continue to benefit from your current volume discount tier (or better) when adding new licenses. This pricing protection applies to all licenses that remain under active maintenance based on your purchase history.
Save More with Multi-Year Plans
Looking to streamline your budget and save money? We offer discounts when you purchase multi-year maintenance packages upfront. Contact our sales team to learn about the savings available for your specific needs.