Error on Reboot Restore Rx: Hibernate data not found. How can I fix this?
Posted by on 13 Feb 2014
On a rare occasion - When you use Reboot Restore Rx on Windows 8/8.1 machine, you might get an error: Hibernate data not found (See below screenshot)
This error happens when you have Windows 8/8.1 Fast Startup enabled while Reboot Restore Rx is loading at startup.
In order to resolve this error, disable Windows 8/8.1 fast startup by following the below steps.
You must be signed in as an administrator to be able to do the steps :
1. Open the Control Panel (icons view), and click on the Power Options icon.
3. Click/tap on the Change settings that are currently unavailable link at the top. (see screenshot below)
4. Under Shutdown settings, uncheck the Turn on fast startup box, and click/tap on the Save changes button. (see screenshot below)
NOTE: If the Turn on fast startup setting is not listed, then hibernate has been disabled that removed this setting and also disabled fast startup.
You have now disabled Windows 8/8.1 fast startup. You should now not receive the error any more.
If the problems still persists, contact technical support -> 'Submit a Ticket'