Horizon DataSys firmly believes in providing excellent customer
service. We will provide support and will resolve any problems with
our software the best that we can.
However, there may be some people for whom our software may not work.
To allow you to ...
A Home User is categorized under Consumer. A consumer license can be
purchased by the home user that has 1 -5 PCs. As a Home users, you
will need a license (Product ID) for each PC that you would like to
have RollBack Rx installed onto.
Horizon DataSys ...
When you purchase any of our Horizon DataSys software products, all
in-version updates of your product are free. In-version or minor
updates are updates of which the first version number has not changed.
For instance - if you've purchased v...
Horizon DataSys is very concerned that the Customer experience with
our software be a pleasant one. Therefore, we provide a Free Trial
period, so that you may fully evaluate our software and make an
informed buying decision.
Obviously, we have had to pl...
As a security measure to prevent potential viruses. Our support portal
doesn't allow you to send or receive executable files (such as files
ending in .exe). Executable files can contain harmful code that might
cause malicious software to download to your ...
RollBack Rx, Drive Vaccine and Reboot Restore Rx can get you out of
almost any PC problem when all is running as intended. But
occasionally, as it always will be in the software world, bugs crop
up, an update goes awry, or something just doesn't make sens...
All home users utilizing Horizon DataSys software have a limit of up
to five Offline Activations per year, pending a submitted ticket
[http://support.horizondatasys.com/] to the technical support team
explaining the reason(s).
Offline Activations are is...
Horizon DataSys produces invoices for all orders purchased via quote.
We understand that our users require an invoice for these purchases
and make them readily available.
All invoices are uploaded to the User Profile of the email listed on
the original q...